Session Policies
Session Policies & Information
Session Fees & Payment
- Session fees cover the time and talent of the photographer and are not applied toward portrait purchases.
- Most portrait sessions have a minimum portrait investment requirement. Digital Sessions are excluded from this requirement.
- Visa, Mastercard, American Express, Discover, cash, and checks are accepted.
- Full payment is due at the time an order is placed.
- Massachusetts sales tax of 6.25% will be added to all applicable orders.
- Due to the custom nature of photography services and products, all sales are final.
Scheduling & Rescheduling
- Sessions may be rescheduled one time due to illness. Additional rescheduling requests will incur a $75 rescheduling fee.
- Weather-related rescheduling is always accommodated at no additional charge.
- Retainers are non-refundable and secure your date and time on Paula's calendar.
- No-shows forfeit their retainer. If you need to reschedule, please provide at least 48 hours notice whenever possible.
During Your Session
- Most portrait sessions include up to one hour of photography time unless otherwise noted.
- An unlimited number of images and poses may be photographed during your session.
- To provide the best experience and maintain the flow of the session, photography and video recording by clients, family members, or guests is not permitted during the session.
- Paula reserves the right to end a session if photography or video recording by others interferes with the session.
Viewing & Ordering
- Full portrait sessions typically include 40–50 proofs. Mini Sessions typically include approximately 25 proofs.
- Proofs are presented in a private online gallery approximately 14–17 days after your session.
- Clients have 14 days from gallery delivery to place their order.
- Sessions with no orders placed may be removed from our system after 30 days.
- Portraits and products may be ordered online, or an in-person ordering appointment may be scheduled during your ordering period.
Gift Certificates
Gift Certificates are available and begin at the value of a session fee plus the applicable portrait minimum.
Please ensure the recipient appreciates Paula's photography style, as custom photography is a personal investment and Gift Certificates are non-refundable.